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What’s All This Then? ICBC’s Transformation 2014 Program
Recently I’ve heard a lot of talk about an ICBC program called Transformation 2014. Â I’ve been keeping my eye out for information on this project and last week it hit the mainstream media with CBC News breaking a story about it.
ICBC took issue that CBC had some facts wrong in their reporting with the following tweet:
In any event, shortly after this ICBC released an explanatory announcement on their website and further a 13 page document titled “Our Journey: building the new ICBC” to better explain what ICBC’s Transformation 2014 is all about.
This weekend I had a chance to review this document. Â In short there is not much detail about how this transformation is going to take place or specifics of changes that will be made. Â I posted the following question and thoughts on my twitter stream:
If anyone is aware of further details or has specifics regarding ICBC’s 2014 Transformation plan please don’t hesitate to contact me.
Tags: ICBC 2014 Strategy, ICBC Transformation 2014, The New ICBC
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